optimal wellness


Qsource ESRD Network 10, acts in partnership with the more than 300 providers of Medicare-certified outpatient chronic dialysis services within the State of Illinois. Through collaboration with this stakeholder community, we strive to assist dialysis providers in their efforts to improve quality of care and quality of life for more than 20,000 ESRD patients within the state.


Network 10 is committed to assisting dialysis clinics improve quality and enhance patient care. It is our goal that our Quality Improvement activities will be an effective addition to your ongoing quality improvement measures and that you will be able to engage both patients and staff.


Network 10 is authorized to receive, investigate, and process grievances related to the quality and safety of care received by patients in Medicare-certified dialysis or transplant facilities in the state of Illinois. The Network may serve as an investigator, facilitator, referral agent, coordinator, and/or educator.

customer service representative

Network 10 is a resource for facilities when they have questions about how to perform tasks in CROWNWeb, or need assistance in correcting CROWNWeb data elements.  Network 10 works directly with facility staff to increase their CROWNWeb data completeness performance rates.